Our Program

About Our Program

The path to living sober can be hard and painful, which is why developing a supportive network during recovery is imperative. While treatment centers and halfway houses can be successful initially, immediately returning to the real world can be jarring. Some newly recovered individuals are not ready, and premature re-entry can be detrimental, resulting in possible relapse, depression, or self-harm.

For many recovering addicts, it is essential that they are eased back into their lives gently, with a cache of tools and support that will assist them in facing their triggers, while keeping their recovery as a top priority. Women's houses, like Shana’s House, provide the necessary transition from treatment center to real life. We help those in recovery re-enter their lives feeling prepared to face the pressures without jeopardizing the sober living they have worked so hard to achieve.

Using a 2-phase approach, residents are able to heal physically, emotionally, and socially. Through our extended care program, they can also enhance their professional/academic career, preparing for a stronger re-entry to their lives. Through our program, our residents will learn how to embrace new habits that will help them master sober living.

+ Testimonials

Gratitude Among the Holidays
As we approach Christmas, I wanted to take a moment to count my blessings and to be thankful for some of the many things that I received this year. Christmas came early this year with the power of God’s grace and some help from your beautiful organization that we have come to know as “The House” (i.e., Shana’s House), because through it I received my daughter back.

My daughter had been estranged from us and suffering with “the illness” for almost 10 years. We had lost her to addiction and had very little hope that she would ever return to her old beautiful loving self. We often wondered if we would loose her entirely to the worst of fates.

That all has changed now that our daughter found help from her higher power and in fact since she found you and the house. Patients there are treated with kindness and respect and develops a sense of self worth and high esteem. The women stay busy with each other and with themselves developing skills and coping mechanisms that give them a chance to succeed. They establish relationships and friendships that form the basis for a lasting support mechanism. Claire, our case manager, is an extraordinary individual that helps guide the women on a healthy path during their recovery. She took a personal interest in my child and insured that she was always safe. She taught my daughter to learn how to live a healthy and productive life. For this I will always be grateful. I’m not sure what the future will bring, but there is now hope and hope is a good thing.

I wish you and your staff the Happiest of Christmas’ and want you to know how grateful I am for what your organization has done. I would strongly recommend the “House” to anyone that has been in a similar situation. Prayers do work....and in my case, my Prayers were answered when we found Shana’s House. You gave me back my daughter!


Gratitude Among the Holidays
Dear Claire and Pam,

I realized last night, that one year ago, I arrived at Shana's House and, though we had our differences, I am forever grateful for the safe haven I found there.

Though I didn't realize it at the time, I was in no way ready for the 'real world'. Because of the required rides, I was able to go [places] daily with [name removed due to confidentiality], who has become a dear friend, and though I am unable to go daily due to work, [name] will always be my sober family. I also got rides from [name], who has become like a sister to me and it is through her that I started working, where I was then offered a full-time job and now am working full-time. I got my volunteer job at [name of job] (thanks to Claire's suggestion to look at volunteer places) and that position helped me learn how to get outside of myself, how to give back, and how to be responsible, so that I was prepared for the job I would eventually get. I still volunteer there during holidays, as I love the community and volunteering keeps me humble.

I had 80 days clean and sober on the day I arrived at Shana's house one year ago and today I have 445 days.

You were on my gratitude list last night and today I wanted to tell you how thankful I am for your helping me get to where I am today and for your helping me get my footing both in life and in AA.

Ever grateful.

--Anonymous Resident

A Message from a Professional in the Field
Pamela and her team are tireless in their support of their clients and their families on the journey to full recovery. This team of professionals understand and explore the emotional, psychological, physical and spiritual components of mental health and substance use disorder. . Their holistic support of family and loved ones ensures as best an outcome as possible. Pamela and her team and the referring clinicians and therapists engage continuously to make sure all healing and treatment avenues are explored. There is no better team than these individuals to help your loved one on there final phase of recovery with regards to mental health and substance use disorders.

--Dorothy O'Keefe-Diana, MSW, LCSW
Owner/Operator - The Mental Health and Wellness Center & Consulting Group

Program Overview

Shana’s House helps women, ages 18 and older who are coming out of residential recovery programs, develop an understanding of addiction to acquire the skills necessary to avoid relapse. Our small residential community and two-phased step-down approach allows them to develop socially, professionally, and academically. Our residents learn to embrace the new habits they will need in order to master sober living and to thrive in the future.

+ Phase I

Phase I
Phase I is the very beginning of the extended care program. Women are usually fresh out of rehabilitation and early in their recovery. Often, the resident is extremely vulnerable and is in a critical stage of maintaining control over their addiction(s). For an outsider, the steps they take may not seem very significant. However, in the resident's perspective, these are massive leaps toward self-responsibility and autonomy. Shana’s House is able to successfully balance that fine line of providing enough healing to lead residents toward the path of self-sufficiency and recovery without becoming overwhelmed, which could cause discouragement and abandonment of the program.

Over the course of Phase I, each woman will progress through Orientation, Junior Residency, and Senior Residency status based on their own unique progress toward well-defined goals.

Phase I Services Provided Include:

  • Case Management
  • Interventions
  • Drug Testing & Soberlink Monitoring
  • Daily In-House prepared dinners
  • Speaker Meetings
  • Supportive 12-Step Meetings
  • Sober Mentorship & Companionship
  • Family Support Programming
  • Gym Membership
  • Weekly Residential Activities
  • Life Skills & Relapse Prevention Groups
  • Healing Trauma Groups
  • Art Groups
  • Intensive Outpatient Programs
  • Individual & Family Therapy
  • Equine Therapeutic Program
  • Yoga & Meditation
  • Psychiatric Services
  • Career Counseling/Psychological Testing
  • Nutritional Counseling & Cooking classes

+ Phase II

Phase II
The next phase of our program focuses on strengthening the recovery process, while helping residents become more independent. This phase is for residents who have accomplished their goals in Phase I and are ready to progress to the next step.

Phase II residents will continue to have weekly individual and group therapy sessions, random drug-testing, on-site case management, and family work. We aspire to help those in recovery establish self-reliance, while maintaining the network of support they built during Phase I. Our goal is to establish a foundation for a seamless transition into the real world.

+ Phase III

Phase III
Phase III is the sober living aspect of the Shana's House program. At this point, women are typically 5-6 months sober, actively attending and participating in 12-Step programming, and have established a strong sober network. During Phase III, Shana’s House residents are engaging in independent living, while still receiving an abundance of support.

Phase III Services Provided Include:

  • Case Management
  • Drug Testing
  • Psychiatric Services
  • Individual Therapy
  • Gym Membership
  • Access to Shana’s House Phase I Pool
  • Sunday Dinner and Speaker Meeting at Shana’s House Phase I
  • Supportive 12-step Meetings

Maintaining Sober Living with Continuing Care

Staying sober is a lifelong process that doesn’t end when the resident finishes their recovery program.  It is an ongoing battle that requires constant support and vigilance.  Our women's sober living home offers Continuing Care Services for any alumnae who has reentered their local community after completing Phase I or Phase II.

Research has shown that structure and accountability during the first two years of recovery can dramatically improve the odds of successful sobriety.  Shana’s Sober Living House aims to help alumnae find sobriety in everyday life by providing structural services such as:
- Private sessions with a case manager (weekly)
  - Individual assessment of needs
  - Regular drug testing
  - Access to Shana’s House recreational activities

+ Shana's House Alumni Program

Shana's House Alumni Program
Shana's House is dedicated to supporting and staying connected to our residents and families after discharge. Our team continuously supports growth through recovery and are available to guide our past residents and families through the on-going journey of sobriety.
Our Alumni Program is designed to help our residents stay connected to us and the recovery community, which includes individuals and professionals in their area.

We are committed to the success of our “graduates." Shana’s House provides essential resources, support, and coaching beyond the initial Phase I and Phase II programs. Our goal is to help women struggling with addictions achieve a healthy, sober lifestyle. Through Shana’s Recovery House, alumnae can build on their recovery to strengthen interpersonally, while maintaining an addiction-free lifestyle. As mentioned above, research has shown that structure and accountability during the first one to two years of recovery provide the best environment for long-term sobriety to flourish. We can provide an assessment of needs, weekly individual sessions with a case manager, drug testing and access to all of the Shana’s House recreational activities.

Services Provided Include:
· Case Management
· Interventions
· Drug Testing
· Career Counseling
· Sober Mentorship and Companionship
· Monthly In-House Dinners and Speaker Meetings
· Supportive 12-Step Meeting Schedule with Shana’s House Residents
· Group Sessions
· Family Psychoeducational Groups
· Family Support Programming
· Inclusion in Shana's House Residential Activities

+ Shana's House Women's Community Recovery Program

Shana's House Women's Community Recovery Program

An effective treatment center can leave an individual feeling as though they have completely transformed all aspects of their lives. While the mental, emotional, spiritual, and physical changes can be significant, they will not be sustainable if the individual returns to their maladaptive behaviors and distorted thought patterns. Aftercare and community programs can assist individuals in maintaining their healthy coping skills, while developing additional coping skills to lead to continued recovery.

Shana’s House provides an aftercare / community program to promote and support sobriety in women. Our Community Recovery Program is applicable to women transitioning from a 28-day inpatient treatment program, where sober living is not recommended or available, or to at-risk women or students in our community. Our program also serves as a solution for women on the Shana’s House waiting-list for sober living.

Shana’s House aims to assist individuals in maintaining and engaging in their recovery as they navigate the newly sober lifestyle. Our goals are to help women make healthy choices about their relationships and lifestyles, while also reinforcing the skills learned for coping with distressing emotions and stressful situations. Through our program, individuals will learn to identify their own triggers to prevent relapse, receive psycho-education on a wide variety of topics, learn relapse prevention skills, and gain access to supportive individuals and groups in the sober community.

+ Services Provided Include

More Detail of our Services

Case Management. Shana's House case managers act as counselors, recovery supports, advocates, and mentors for each individual. They can provide guidance through the recovery process by teaching psycho-education, help individuals to create sober support systems, identify triggers, and create recovery plans for long-term sustainability.

Interventions. The interventionist prepares for the intervention and stages the intervention by bringing the entire family dynamic together with the goal of developing a solution that works for each family member. The interventionist is responsible for setting up the intervention by coordinating who is to be there, when and where the intervention will take place, and what each family member’s role involves. Next, the interventionist is in charge of making logistical arrangements and providing family education and support before, during, and after the actual intervention.

Drug Testing. Shana's House offers weekly 12-pannel drug testing as well as breath alcohol testing that take place twice a week.

Career Counseling. Career counseling is available to each client to assess their interests, determine their abilities, and incorporate methods needed to meet their career goals. The career counselors are responsible for assisting clients in locating employment opportunities, creating resumes and cover letters, and practicing interviewing skills.

Sober Mentorship. Sober Mentoring services are offered to individuals in our Community Recovery Program to assist in navigating day-to-day responsibilities. Sober mentors provide a level of accountability and connection to individuals at a more personal level. They provide guidance through personal barriers, which teaching skills to maintain full abstinence.

Sober Companionship. Sober Companionship is available when additional one-on-one support is necessary. They are able to accompany individuals to certain functions for an allotted period of time. Such functions can include family events, Bar Mitzvahs, weddings, christenings, holiday parties, among other events.

Monthly In-House Dinners & Speaker Meetings. On one Sunday a month, Shana's House hosts an in-house dinner and speaker meeting for all current residents, alumni and Individuals participating in our Community Recovery Program. Speakers are scheduled to speak about their experience, strength, and hope living with both addictions and mental illnesses. Clients will have the opportunity to engage in sober fellowship with the speakers, residents, alumni and staff at Shana's House.

Supportive 12-Step Meeting Schedule with Shana's House Residents. Community Recovery Program clients will have the opportunity to attend local 12-Step meetings with Shana's House staff members and residents on a daily basis.

Group Sessions. Clients have the opportunity to engage in group recovery sessions facilitated by a staff member or outside professional. Group topics involve relapse prevention, stress management, healing trauma, art, coping skills development, sober network development, additional resources, among others. Skills-based topics involve life skills, time management skills, interview skills, cooking skills, nutritional skills, and basic finance skills.

Family Psychoeducational Groups. Family Psychoeducational Groups are facilitated by our off-site primary therapist, Margo Friedman. Family groups provide education about mental health disorders and addiction, provide information on resources, and educate family members on skills training and problem solving. Family Psychoeducational Groups are beneficial to family members in learning how to socially and emotionally support their loved one through each step of their recovery.

Family Support Programming. The loved ones of Shana’s House Community Recovery Program clients have the opportunity to attend the Family Support Program facilitated by Clearpoint Recovery Center. This program is designed for friends and family members to understand the recovery process and experiencing, while learning how they can best be of support to the person they care about.

Inclusion in Shana's House Residential Activities. For an additional fee, Community Recovery Program clients will have the opportunity to participate in residential activities with Shana's House residents. Such activities range from recreational activities (e.g., yoga, meditation, cooking sessions, and painting/pottery workshops, museum visits and much more).

Other Services to Encourage Living in Recovery

Intensive Outpatient Programs   

It is highly beneficial to explore various recovery options to meet each of our resident's needs. There are a number of high-quality Intensive Outpatient Programs (IOP) in the surrounding area that can provide a wealth of experience.  We offer safe, secure transportation to/from those services.

Sober Mentorship.

Sober Mentoring services are offered to individuals in our Community Recovery Program to assist in navigating day-to-day responsibilities. Sober mentors provide a level of accountability and connection to individuals at a more personal level. They provide guidance through personal barriers, which teaching skills to maintain full abstinence.

Sober Companionship.

Sober Companionship is available when additional one-on-one support is necessary. They are able to accompany individuals to certain functions for an allotted period of time. Such functions can include family events, Bar Mitzvahs, weddings, christenings, holiday parties, among other events.

Individual Therapy

Many addictions stem from psychological trauma which, if left unhealed, can lead to relapse. Licensed therapists will work with residents to explore the underlying layers of these traumas, and work through them to heal from the inside out.

Using a familiar, trustworthy therapist can strengthen the recovery progress, which is why we encourage residents to continue with the same professional.  If the resident does not have a therapist, our Case Managers will work closely with each resident to find a therapist that is a good fit and meets their needs.  It is essential that each resident feels secure and comfortable with their therapist, allowing for a strong therapist-client alliance to process personal issues.

Equine Therapeutic Program

In addition to individual therapy, Shana's House residents have the opportunity to participate in a therapeutic equine program. This 6-8-week program allows residents to develop genuine bonds with the horses through equine care, leading, and haltering the horses led by certified therapeutic instructors.

Therapeutic equine has been successful in helping individuals demonstrate improvement in stress tolerance, emotional awareness, self-regard, social responsibility, problem-solving skills, impulse control, empathy, emotional awareness, assertiveness, self-actualization, independence, and interpersonal relationships.

Therapeutic equine has proved to be beneficial in treating substance abuse, addiction, eating disorders, mood disorders, bipolar disorder, depression, anxiety, and other related conditions.

Psychiatric Services

 All residents will have access to psychiatric services.  A minimum of one session per month with the assigned psychiatrist is expected.  If psychotropic medication is needed, it will be managed by the psychiatrist and monitored by Shana’s House staff.  All medications are kept in a locked safe in the staff office.

12-Step Fellowship

The northeast has one of the strongest concentrations of 12-Step recovery programs.  We strongly encourage residents to commit to a “home” meeting and find a sponsor within two weeks of their first meeting.  A sponsor will provide guidance and support for recovering addicts “working the steps,” which is an essential tool for successful recovery.

SoberLink and Drug Testing

Randomized Testing to Encourage a Substance Free Lifestyle

We have a zero-tolerance policy for drug/alcohol use at Shana’s House women's recovery home.  To maintain a drug/alcohol-free environment, there will be random testing 2-3 times a week (urine analysis and/or breathalyzer).  This will deter relapses and help maintain a safe, sober living environment for all of our residents.

SoberLink Program

Shana's House utilizes SoberLink, an alcohol monitoring system, to promote accountability within sobriety among our residents. Residents who choose to participate in our SoberLink program first sign a consent form, agreeing to be administered random alcohol tests using the SoberLink handheld breathalyzer. Residents will be prompted through a text message to perform a breathalyzer on themselves, and upon completion, the results, GPS location, and a photo are sent to both the case manager and direct care staff. Should the resident be unable to take the test at the moment, they can notify their case manager via text message. If a positive result occurs, the case manager will contact the resident.

SoberLink Monitoring promotes structure and accountability, documents sobriety on a day-to-day basis, allows Shana's House staff members to be kept in the loop, and provides family with peace-of-mind. 

Health and Wellness

Building Executive Functioning Skills

Residents are given the opportunity to create healthy habits to improve their own self-care, which can include: time management (and follow through), budgeting, community living, mindfulness, and moderation.

Recovery Through Nutrition and Wellness

Nutrition plays a larger role in recovery than we may believe.  Incorporating a food intake of nutritious and well-balanced food is the foundation of good health.  Proper nutrition provides the body with energy, strengthens the immune system, and helps rebuild and repair organ tissue. Because many addicts have damaged their vital organs during their addiction, healthy eating provides them with the basis they require to begin restoring their bodies.

Nutrition also affects mood and practicing healthy eating habits can both chemically and physiologically change one's brain structure. As a result, neurotransmitter production, such as serotonin, can be increased through nutritional eating, resulting in enhanced mood and behavior.

The Shana’s House Chef prepares healthy, locally-produced gourmet meals daily for Phase I residents.  Dinner is served each evening in a family-style manner to encourage relationship building among residents.

Phase II and independent Phase I residents can learn to achieve culinary autonomy through meal planning, grocery shopping, and cooking.  This way, when residents transition back into their lives outside of Shana’s House, they will be prepared to maintain a healthy lifestyle.

Activities and Recreation

Outside interests that stimulate the body, mind, and spirit can have an enormously positive impact on a recovery program.  They also balance out the intense work of recovery by encouraging relaxation and play.  Shana’s House offers a multitude of activities to appeal to a wide range of interests including: yoga, meditation, swimming, weight lifting, aerobic exercises, cooking lessons, painting/pottery workshops, among others.